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Ask us IN ADVANCE to send/receive luggage

Receiving luggage/goods
Please BE SURE to ALWAYS contact us and get the how to order if you would like to do to the hotel address in advance.
If not, you might miss receiving it.

Sending Luggage/Goods to any airport or domestic.
There are a LIMITED delivery service by Yamato transportation.
Must ask us if you plan to send something from the hotel, some consumer electronics may not be accepted.
Airport delivery service takes 2 days prior, tell us your flight day and when you have to send it in advance.
Parcels larger than size(†) 160 and greater than 300,000 JPY are not accepted
†Size (cm) refers to the combined total of the length, width and height.

*There's a possibility the information will change.

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