Yes, of course,
We can store your luggages at Front Desk.

Yes,
We keep your luggages until your arrival date, please check our address below.

110-0005 6-6-7 Ueno, Taito-ku, Tokyo HOTEL SARDONYX UENO (tel:+813-3833-7200)
Make sure that write down on order sheet your Reservation name and check in date.
(If we are not possible to find reservation, we return to the delivery company.)

And we do not accept to receive cash, valuable stuff, fragile,and stuff needed refrigerator/freezer. Cash on deliver is not allowed.

Yes,
We have business related with KURONEKO YAMATO delivery company. We also have carton for sale.

We do not plovide car parking inside hotel, but we have business related parking.
Limited car size following, Length 4.9m / width1.85m / hight 1.6m.
1night (7:00pm to 9:00am) costs 1050JPY, It will cost 300JPY/25mins if you park other than time.

Yes.
No room charge will be applied to children under 12 aged not requiring a separate bed.

Please contact us 2 days in advance your arrival date, after that , we will charge cancel fee.
Please following fees for cancelled resevation;
・If requested 2 days and before, the cancellation fee is free.
・On the day before the check in date is 20%
・On the check in date is 80%
・If there is no contact and NO SHOW, the cancellation fee is 100%.

We also have NON-REFUNDABLE plan, In that plan, We couldn't accept any cancellation.

Yes.We provide free high speed wifi and LAN cable in all guest room and Lobby.

Yes.
Please fill in the laundry service request form you can find in your room, and bring it to the front desk.
If requested before 10:00am, they will be return the evening on the same day. (Service not available on Sundays and National Holidays)

Please check page "Room facilities and amenities"

Yes.
JCB, VISA, MASTER, AMERICAN EXPRESS, DINERS, UNION PAY are available.

We are sorry , We do not provide any cancel/waiting list.

Yes.
We have 3 washing machines (Include dryers and washing powder) on 3rd floor.

We are sorry, but extra beds are not available.

There is no curfew once you check in.
For Security, only guest can enter to hotel by loked Entrance.

Yes.
You may leave your luggage during your stay.Please Take care of your personal belongings.

Yes.
We clean all guest rooms from 10:00am to 2:00pm, please put a "DO NOT DISTURB" sticker out side the door when you would not like to clean your room. We hang amenities including clean towels, tooth blushes…etc, on doornob.

Yes.
If those who are undereage would like to stay alone, We need a parental permmission form when he/she chek in.
But We're not allowed child who are under junior high school.
You can use permmission form here.

Yes.
Please ask front staff when you arrive.

Yes.
There is family mart 1 min by walk.

Yes.
Currency Exchange machine is located at Okachimachi st, and currency Exchange store is located Ueno station.

Discount price is available depends on a plan.
Please check Planlist